With Cloud-based (or VoIP) phone systems, answering the phone is no longer a required function. That can be a real plus. It also means the auto-attendant function is instead answering calls. The auto-attendant, which gives an introduction about your company, lists navigation options, etc., ideally should convey the information with clarity and brevity and professionalism.
A well-produced auto-attendant makes a terrific first impression. Conversely, a poorly-done auto-attendant can check a company’s true potential. The information given to the caller, the pleasantness of the voice, and how you route/guide the caller has never been more important. For a modest one-time fee, MacDonald Audio will write and produce a professional custom auto-attendant greeting that will truly benefit your company.
Services include: